Lookup

Order status.

Paste the order id from your receipt or email to see whether the credit has reached the toll account.

Order id Format example: starts with “ck-”, contains digits and letters.

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Browse local history on the device you used, or email support with the mobile number and approximate date.

The toll account usually settles within minutes. If 24 hours have passed, write to billing — we initiate the chargeback at our cost.

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